Hard Rock Hotel Cancun

ex. Cancun Palace Resort

Blvd. Kukulcan Km 14.5, Cancun, Mexico  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hard Rock Hotel Cancun

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Swim-up bar

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor heated swimming pool

Overview

Hard Rock Hotel Cancun is a 5-star property offering an unique accommodation with medical service, dry cleaning and 24-hour concierge. Featuring luxurious architecture, Hard Rock Hotel Cancun was renovated in 2012.

Hard Rock Hotel Cancun is located near by the spectacular white-sand beach. The vicinity of a bus stop let you explore El Rey Ruins and Mercado 28 with no difficulty.

The venue is set next to shopping centers and a shopping village.

Hard Rock Hotel Cancun is around 20 minutes' drive from Cancun International airport.

Rooms

There are 601 rooms including deluxe family connecting triple room, deluxe family connecting double room and deluxe family connecting quadruple room in Hard Rock Hotel Cancun, where guests can enjoy a panoramic view of the sea and make use of climate control, central heating, high-speed internet, a storage space and direct dial telephone. Some rooms come with a view of the Caribbean Sea. Bathrooms are appointed with a shower, a hairdryer and a spa bathtub.

Eat & Drink

A breakfast is served in the café. Guests can enjoy savory meals of Asian cuisine at the hotel’s restaurant. The night bar serves coffee, cocktails and wines. Offering various dining options, Savio's Bistro by La Dolce Vita and Puerto Madero Cancun are about 5-minute walk away.

Services

The hotel offers a designated smoking place, an elevator and a beauty salon for general needs and audiovisual equipment, computers and a meeting room for corporate travelers.

Relax

There are live music and live performances organized on site. The property provides a gym, aqua fitness and aerobics classes along with windsurfing, kayaking and beach volleyball.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2012.  Number of floors:   12.  Number of rooms:   601.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Florist/Flower shop
  • Ice machine
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Kayaking
  • Wind surfing
  • Aqua fitness
  • Outdoor tennis court
  • Basketball
  • Volleyball
  • Golf course
  • Billiards/ Pool tables
  • Table tennis
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • Bed and breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Catering service
  • Buffet breakfast

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Projector
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Paid kids club
  • Game room

Leisure facilities

  • Outdoor heated swimming pool
  • Beach umbrellas
  • Beach towels
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Theater
  • Barbeque grills
  • Television in lobby
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Lake view
  • Ocean view
  • Lagoon view
  • Resort view

Room facilities

  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Paid mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries

Bedroom

  • Premium bedding
  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 16 years
Extra bed USD 66
There are no extra beds provided in a room. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Hard Rock Hotel Cancun Cancun location
Show big map »

Hotel Address:

Blvd. Kukulcan Km 14.5, Cancun, Mexico

Get directions
City Center
  • Cancun
    6.8 mi
Airports
Restaurants
  • Savio's Bistro by La Dolce Vita (cuisine: Italian)
    1200 ft
  • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
    1300 ft
Beaches
  • Playa Marlin
    1.1 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    12
  • Number of rooms:
    601

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunHard Rock Hotel Cancun

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Gold Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:High speed internet
  • Bathroom:Hair dryer
  • Media:Cable TV
Room Description:

DOBLE (TWIN/MATRIMONIO) GOLD. ALL INCLUSIVE. Standard rate

Gold King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

DOBLE USO INDIVIDUAL (KING SIZE) GOLD. ALL INCLUSIVE

Grand Deluxe Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Terrace
Room Description:

GRAND DELUXE DOUBLE/TWIN. ALL INCLUSIVE. Nett / Fit Rate

Hard Rock Hotel Cancun photos Room
Double Room
Ocean view
  • Room size:

    435 sq. feet

  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 2 Double beds, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Balcony
    • + More
  • General:High speed internet
  • Slippers
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Dining:Mini-bar
  • Coffee machine
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • CD player
  • Clock-radio
  • Radio
Room Description:

DOUBLE DELUXE GOLD DOUBLE BEDS. ALL INCLUSIVE. Non refundable

Two-Bedroom Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Special King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:High speed internet
  • Work desk
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Coffee maker
  • Media:Cable/satellite TV
  • Clock-radio
Room Description:

DOUBLE DELUXE DIAMOND KING. ALL INCLUSIVE. Non refundable

Hard Rock Hotel Cancun photos Room
Spa King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Bathtub
    • Balcony
    • + More
  • General:Slippers
  • Seating area
  • Ironing facilities
  • Dressing area
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toiletries
  • Shower cap
  • Toilet
  • Bedding:Pillow menu
  • Dining:Mini-bar
  • Coffee machine
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • CD player
  • Radio
Room Description:

This suite features a king-sized bed, bathtub, hair dryer, slippers, bathrobe, ironing facilities and Rock Spa bath products. A LCD TV is also available. Other amenities and services included are: -Rock Royalty Personal Assistant (7am – 11pm) -Ironing Service (2 items per person/per stay) -Nightly Petit Fours -Aromatherapy and Pillow Menu -Access to Rock Royalty areas on the pool, lounge and beach -Complimentary 25-minute couple’s massage at the Rock Spa® -VIP Check-in and check-out -Late checkout available (until 3pm – available upon request and availability) -Premium Liquor dispenser - Absolut, Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial.

Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:High speed internet
  • Bathroom:Hair dryer
  • Media:Cable TV
Room Description:

Standard|TRIPLE TWO DOUBLE BEDS

Two-Room Suite
Sea view
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:High speed internet
  • Work desk
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Coffee maker
  • Media:Cable/satellite TV
  • CD player
  • Clock-radio
Room Description:

Suite|Suite - 2 Rooms - Sea View

Hard Rock Hotel Cancun photos Room
Suite
Ocean view
  • Max occupancy:

    6 persons

  • Bed type:

    1 Super King-size bed and 2 Double beds, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Balcony
    • + More
  • General:High speed internet
  • Slippers
  • Terrace
  • Ironing facilities
  • Living room
  • Dressing area
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Jacuzzi
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toiletries
  • Shower cap
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

Rock Suite Platinum - whirlpool bathtub, in room safe, alarm clock, DVD/CD player, ironing facilities, hair dryer, toiletries, bathrobes, flat screen television, laptop safe box, mini bar, wake-up service, balcony/terrace, heating, shower, telephone, satellite/cable TV, air conditioning, All Inclusive, Resort credit

Dormitory Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Bed in shared room

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Shared Facility|Shared Room

Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:High speed internet
  • Terrace
  • Bathroom:Hair dryer
  • Media:Cable TV
  • CD player
Room Description:

Standard|QUADRUPLE TWO DOUBLE BEDS

Junior Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

2 Double - Junior Suite - Garden View

Oceanfront Junior Suite
  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Terrace
Room Description:

With spectacular oceanfront views and an exclusive designated beach cabana, these impressive 323 sq. ft. (39 m2) suites include a myriad of luxurious amenities, as well as a walkout terrace providing direct access to the beach

Beachfront Junior Suite
  • Max occupancy:

    3 persons

  • Check Prices
Junior King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
Room Description:

2 Double Or 1 King - Junior Suite

Family Room
Lagoon view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:High speed internet
  • Connecting room
  • Bathroom:Hair dryer
  • Media:Cable TV
Room Description:

FAMILY ROOM (2AD+2CH). ALL INCLUSIVE. Nett / Fit Rate

Family Connecting Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Luxury Family Room 2 connecting Bedrooms

Family Junior Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private terrace
    • + More
  • General:Terrace
  • Bedding:Hammock
Room Description:

Some with direct access to the Oki Splash® and some to Oki® Fun World from the private terrace, these 387 sq. ft. (36 m2) suites can accommodate up to two adults and three kids, with bunk beds and a trundle bed in addition to the a king-size bed. Your private furnished terrace also has a hammock for lazy days

Superior Deluxe Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Terrace
Room Description:

SUPERIOR DELUXE ROOM (2AD+1CH). ALL INCLUSIVE. Nett / Fit Rate

Superior Deluxe Suite
Lagoon view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Jacuzzi
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Bathroom:Bathrobe
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Television
Room Description:

The Superior Deluxe Lagoon View suites offer views of the breathtaking Nichupte Lagoon from your private balcony. The suite is equipped with either 1 king or 2 double beds. The suite is equipped with an Smart TV with YouTube, vTuner and Weather Channel, so you can enjoy a movie or TV show while relaxing indoors. A Double Whirlpool Tub for you to relax in while kicking back in your room. If you’re in the mood to celebrate, you only need to look inside your in-room mini-bar which is filled with sodas, bottled water, juices, and domestic beers. You will also find a liquor dispenser in the room, as well as a bottle of red wine, upon your arrival. You can secure your valuable inside the digital safe found in your room and kick back for a few minutes with our complimentary (and cozy) bathrobes and slippers. Set the individually controlled air conditioning to your liking, and get ready to have the vacation of a lifetime. Max Occupancy: 4 guests, including children ages 4 -17. A maxi

Superior Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

2 Double - Superior

Superior Junior Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Master One-Bedroom Suite
Ocean view
  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • Balcony
    • + More
  • General:Living room
Room Description:

Exceptionally spacious, these 646 sq. ft. (60 m2) suites include a separate bedroom and living room some have a private balcony, and upgraded amenities

Hard Rock Hotel Cancun photos Room
Deluxe Double Room
Ocean view
  • Room size:

    435 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Wi-Fi
  • In-room safe
  • 24-hour room service
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Telephone
  • Turndown service
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toiletries
  • Shower cap
  • Toilet
  • Bedding:Hypoallergenic bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Kitchenette
  • Microwave
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Clock-radio
  • Radio
Room Description:

Deluxe|2 Double - Non-Smoking - Platinum Deluxe - Ocean View

Hard Rock Hotel Cancun photos Room
Deluxe King Room
Ocean view
  • Room size:

    435 sq. feet

  • Max occupancy:

    6 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Private bathroom
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • In-room safe
  • 24-hour room service
  • Slippers
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Telephone
  • Turndown service
  • Bathroom:Bathroom
  • Jacuzzi
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toiletries
  • Shower cap
  • Toilet
  • Bedding:Pillow menu
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • Clock-radio
  • Radio
Room Description:

You are now Hard Rock Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in a king bed. Ocean View. Max occupancy for room is 2 adults. 430 Sq. Ft. *Rock Royalty Level is an adult-only upgrade in the Deluxe Platinum room category. Amenities Include... - Rock Royalty Personal Assistant (7am – 11pm)- Ironing Service (2 items per person/per stay)- Upgraded full-size Rock Spa® bath products- Express luggage delivery- Complimentary Shoe Shine- Nightly Petit Fours- Aromatherapy and Pillow Menu- Spa Tub Preparation (with 24-hours notice)- Personal Assistance with reservations (on and off property)- Priority Reservations to picks® and mix® program- Access to Rock Royalty areas on the pool, lounge and beach- Complimentary 25-minute couple’s massage at the Rock Spa®- VIP Check-in and

Deluxe Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:High speed internet
  • Bathroom:Hair dryer
  • Media:Cable TV
Room Description:

TRIPLE DELUXE GOLD DOUBLE BEDS. ALL INCLUSIVE. Standard rate

Deluxe Suite
Resort view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • 24-hour room service
    • Balcony
    • + More
  • General:Safe deposit box
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
Room Description:

As you walk into your Deluxe Resort View suite at Beach Palace, you’ll notice the beautiful and welcoming atmosphere. Take a load off as you relax on your private balcony and enjoy a delicious breakfast or lunch which you can order using the 24-hour room service amenity. Designed for up to 4 guests, including children and infants, the entire family can sleep comfortably and have an amazing time. The suite is equipped with either 1 king or 2 double beds, and enjoy the abundant in-room all-inclusive amenities provided in all Beach Palace guest rooms and suites. You can comfortably watch Smart TV with YouTube, vTuner and Weather Channel, and enjoy any of the refreshments found inside your in-room mini-bar. A Double Whirlpool Tub for you to relax in while kicking back in your room. You will also find a coffee maker to help you get up and enjoy the day, and to help you feel great and energized, There is a digital safe (laptop size) to help you keep your valuables safe and o

Deluxe Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:High speed internet
  • Terrace
  • Bathroom:Hair dryer
  • Media:Cable TV
  • CD player
Room Description:

QUADRUPLE DELUXE PLATINUM DOUBLE BEDS. ALL INCLUSIVE. Standard rate

Hard Rock Hotel Cancun photos Room
Deluxe Flat
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Jacuzzi
    • Balcony
    • + More
  • General:Slippers
  • Ironing facilities
  • Dressing area
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toiletries
  • Shower cap
  • Toilet
  • Dining:Mini-bar
  • Coffee machine
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

The room features a dual hot tub, flat-screen satellite TV and iPod docking station. The private bathroom offers signature toiletries and a hairdryer. It also has bathrobes and slippers available. The balcony with ocean views is furnished. The room has 2 Double-sized beds.

Red Two Room King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Jacuzzi
    • + More
  • General:Wi-Fi
  • Slippers
  • Living room
  • Butler service
  • Telephone
  • Turndown service
  • Bathroom:Bathrobe
  • Toiletries
  • Dining:Mini-bar
  • Bottled water
  • Media:Television
Room Description:

Located on floors 5 through 10, the Concierge Level rooms at Beach Palace feature an abundance of exclusive resort amenities. These include upgraded L’Occitane bath amenities, two massages, nightly petit fours with your turndown service, upgraded liquor brands in dispenser, bathrobes & slippers so you can make yourself comfortable while relaxing in your suite, and complimentary red wine upon your arrival. A Double Whirlpool Tub for you to relax in while kicking back in your room. Exclusive concierge phone service is just one of the few of the exclusive benefits afforded Concierge Level guests. Maximum occupancy is two adults. All rooms and suites at Beach Palace are non-smoking.  The living space includes: - 1 King size bed- Upgrade liquor liquor dispenser- Mini bar with soft drinks, juices, bottled water, and international beer (Heineken & Coors Light)- Apple TV with WiFi connection and special apps including, iTunes, Netflix

Royal King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:High speed internet
  • Bathroom:Hair dryer
  • Media:Cable TV
Room Description:

Standard|Double King Size Bed-royal

Deluxe Family Connecting Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 4 persons, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Media:Television
  • CD player
Room Description:

DOUBLE Doble - Deluxe Family - 2 Rooms Connecting. ALL INCLUSIVE. Non refundable

Deluxe Family Two-Bedroom Twin Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:High speed internet
  • Bathroom:Hair dryer
  • Media:Cable TV
Room Description:

Deluxe|Deluxe Family 2 Bedroom

Hard Rock Hotel Cancun photos Room
Deluxe Family Room
Lagoon view
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 1 Single bed, 1 King-size bed and 2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Wi-Fi
  • 24-hour room service
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Outdoor furniture
  • Connecting room
  • Telephone
  • Turndown service
  • Laptop safe box
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toiletries
  • Shower cap
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • CD player
  • Radio
Room Description:

Deluxe|double-deluxe family

Deluxe Family Connecting Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

TRIPLE Triple - Deluxe Family - 2 Rooms Connecting. ALL INCLUSIVE. Standard rate

Deluxe Family Connecting Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

QUADRUPLE Quadruple - Deluxe Family - 2 Rooms Connecting. ALL INCLUSIVE. Standard rate

Hard Rock Hotel Cancun photos Room
Deluxe Family Flat
  • Max occupancy:

    6 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Jacuzzi
    • Balcony
    • + More
  • General:Slippers
  • Ironing facilities
  • Dressing area
  • Outdoor furniture
  • Connecting room
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toiletries
  • Shower cap
  • Toilet
  • Dining:Mini-bar
  • Coffee machine
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

The family room offers 2 connecting rooms featuring lagoon views. Features a dual hot tub and a flat-screen satellite TV, this room also includes a private bathroom with signature toiletries and a hairdryer. It also has bathrobes and slippers available. Please note that this room is only available for people travelling with children.

Ocean Two-Bedroom Suite
Lagoon view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private terrace
    • Private pool
    • Private bathroom
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Bedding:Pillow menu
  • Dining:Coffee/tea maker
  • Dining area
Room Description:

This suite has seen a million faces and rocked them all. Two bedrooms: One bedroom with a king size bed and a second bedroom with two double beds. This suite includes a living area and dining area. Limited time only – this room now comes with your very own Personal Assistant. HIGHLIGHTS - Ocean or Lagoon view or Ocean and Lagoon view- Two bedrooms- 1,065 Sq. Ft.- Double hydro spa tub in each room- Private terrace with lounge chairs and chairs with a table- Bathroom scale- Espresso/American coffee maker- Nightly Petit Fours- Pillow menu- Aromatherapy- Exclusive beach bag (one per room / per stay) PERSONAL ASSISTANT SERVICES - Personal Assistant (7am-11pm)- Ironing Service (2 items per person/per stay)- Express Luggage Delivery- Complimentary Shoe Shine- Spa Tub Preparation (with 24-hour notice)- Personal Assistance with Reservations (on and off property)- Pr

Hard Rock Hotel Cancun photos Room
Diamond Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:High speed internet
  • Bathroom:Hair dryer
  • Media:Cable TV
Room Description:

Deluxe Diamond Room - Adults Only. ALL INCLUSIVE

Hard Rock Hotel Cancun photos Room
Diamond King Room
Ocean view
  • Room size:

    420 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Wi-Fi
  • 24-hour room service
  • Slippers
  • Balcony
  • Work desk
  • Ironing facilities
  • Dressing area
  • Butler service
  • Telephone
  • Turndown service
  • Laptop safe box
  • Bathroom:Bathroom
  • Jacuzzi
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toiletries
  • Shower cap
  • Toilet
  • Bedding:Pillow menu
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
  • Stereo
  • iPod docking station
  • DVD player
  • CD player
  • Clock-radio
  • Radio
Room Description:

Let's amp things up. First, get it started when you hook up to your own iPod compatible sound system. Then, double down with the best of an upgraded liquor selection or choose from the exclusive restaurant and late-night pillow menu.- One king bed.* Ocean view in the best locations. Max Occupancy: 2 guests. 430 Sq. Ft. *An exclusively for adults category Amenities include... - Double hydro spa tub- Private bath with shower- Balcony with chairs and a table- Liquor dispenser with premium brands- Mini bar with soda, bottled water, juice & domestic beer- LCD TV with satellite- DVD/CD player- Purified water- Rock Spa® bath amenities- Bathrobes & slippers- Digital safe (laptop size)- Individually controlled A/C- Espresso/American coffee maker - Di

Luxury Double Room
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Double beds, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:High speed internet
  • Bathroom:Hair dryer
  • Media:Cable TV
Room Description:

Deluxe|Luxury Room ( No Breakfast )

Hard Rock Hotel Cancun Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Places of interest

  • El Rey mayan ruins2.1 mi

Shopping areas

  • Kukulcan Mall4600 ft
  • La Isla Shopping Mall1.5 mi

Museums

  • Mayan Museum1.1 mi

Theaters

  • Backstage Theatre3700 ft

Golf courses and Country clubs

  • Cancun Golf Club at Pok-Ta-Pok400 ft

Local attractions

  • Avenida Kukulkan5000 ft
    CancunMexico
  • Playa Marlin1.1 mi
    CancunMexico
  • La Isla Shopping Village1.5 mi
    Blvd Kukulkan km 12.5 Zona Hotelera
  • Museo Sensorial del Tequila5000 ft
    Blvd. Kukulcan km 12.5, zona hotelera En El Segundo Piso de la Tienda la Europea
  • Museo Maya de Cancun1.2 mi
    Hotelera Cancun Quintana Roo Blvd. Kukulcan Km 16. 5 Esq. Gucumatz

Near the hotel

  • Culinary Center: Restaurant and Cooking School1400 ft
    Retorno del Rey #36, Zona Hotelera Ritz-Carlton, Cancun
  • Kukulcan Plaza 4800 ft
    Blvd. Kukulcan km 13 Zona Hotelera

Restaurants nearby

  • Savio's Bistro by La Dolce Vita1200 ft

    Address: km 15 Zona Hotelera
    Phone: 998 8850150

    82% likes this, based on 422 reviews
    Cuisine: Italian
    Price Range: USD 20 - USD 35

  • Fantino1600 ft

    Address: Retorno del Rey #36, Zona Hotelera
    Phone: +52 998 881 0808 x5803

    95% likes this, based on 88 reviews
    Cuisine: Italian

  • Puerto Madero Cancun1300 ft

    Address: Boulevard Kukulcan, km 14.1
    Phone: 52 (998) 885-2829

    79% likes this, based on 847 reviews
    Cuisine: Vegetarian, Argentinean, Venezuelan
    Price Range: USD 26 - USD 51

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    12
  • Number of rooms:
    601

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunHard Rock Hotel Cancun

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

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Hard Rock Hotel Cancun Reviews

Guest reviews are submitted by our customers after their stay at Hard Rock Hotel Cancun

Average guest rating

7.8out of 10
Fabulous
Based on 48 reviews

Rating by category:

Dining
8.0
Service
9.2
Rooms
9.3
Value
8.6
Location
9.7

Guest reviews

    How to reach hotel

    hotel Hard Rock Hotel Cancun Cancun location
    Show big map »

    Hotel Address:

    Blvd. Kukulcan Km 14.5, Cancun, Mexico

    Get directions
    City Center
    • Cancun
      6.8 mi
    Airports
    Restaurants
    • Savio's Bistro by La Dolce Vita (cuisine: Italian)
      1200 ft
    • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
      1300 ft
    Beaches
    • Playa Marlin
      1.1 mi
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2012
    • Number of floors:
      12
    • Number of rooms:
      601

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedCancunHard Rock Hotel Cancun

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Mexico

    Use Badge