Hard Rock Cancun Hotel

ex. Cancun Palace Resort

Blvd. Kukulcan Km 14.5, Cancun, Mexico  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hard Rock Cancun Hotel

Free Wi-Fi
Parking

Valet parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Swim-up bar

Cafe

Dining room

Breakfast room

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

The elegant Hard Rock Cancun Hotel is a 5-star property placed near Avenida Kukulkan, Museo Sensorial del Tequila and Wet'n Wild Cancun. The hotel was opened in 2005, renovated in 2012 and is housed in a 12-storey building.

Notable for its oceanfront location in the middle of Cancun, the hotel provides an access to the spectacular white-sand beach. There are restaurants, nightclubs and a theme park in the area.

Shoppers will enjoy close proximity to shopping centers and a shopping village.

Hard Rock Cancun Hotel lies within 15 minutes’ drive to Cancun International airport.

Rooms

The property offers classic rooms equipped with wireless internet, climate control, a laptop safe, a phone and central heating and feature a panoramic view over the sea. Guests will enjoy views of the Caribbean Sea from their rooms. They come with a dishwasher, coffee/tea makers and a stove as well as bathrooms with a hairdryer, a shower and a spa bathtub.

Eat & Drink

Residents can have breakfast in the bar. An exclusive on-site restaurant serves dishes of Asian cuisine. Guests can savor cocktails, aperitifs and coffee in the wine bar. The grill bar Savio's Bistro by La Dolce Vita is just about 400 meters away.

Services

The hotel provides guests with bicycle and car rental services.

Relax

Guests can revive with Turkish steam bath, massage and beauty therapy. Various activities, including kayaking, windsurfing and beach volleyball, are available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2012.  Number of floors:   12.  Number of rooms:   601.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Florist/Flower shop
  • Ice machine
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Kayaking
  • Wind surfing
  • Aqua fitness
  • Outdoor tennis court
  • Basketball
  • Volleyball
  • Golf course
  • Billiards/ Pool tables
  • Table tennis
  • Aerobics

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • Bed and breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Beach chairs
  • Beach umbrellas
  • Beach towels
  • Casino
  • Aqua park
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Theater
  • Barbeque grills
  • Television in lobby
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Facial
  • Treatment room
  • Beauty treatment
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Lake view
  • Ocean view
  • Water view
  • Lagoon view

Room facilities

  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Paid mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Dining room
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • CD player
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

How to reach hotel

hotel Hard Rock Cancun Hotel Cancun location
Show big map »

Hotel Address:

Blvd. Kukulcan Km 14.5, Cancun, Mexico

Get directions
City Center
  • Cancun
    6.8 mi
Airports
Restaurants
  • Savio's Bistro by La Dolce Vita (cuisine: Italian)
    1200 ft
  • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
    1300 ft
Beaches
  • Playa Marlin
    1.1 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    12
  • Number of rooms:
    601

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Gold Room
Bed type: Double bed or Twin beds or 2 Single beds
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  • Free Wi-Fi
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Room facilities
    Hard Rock Cancun photos Room
    Gold King Room
    Bed type: King-size bed
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    • Free Wi-Fi
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    Room facilities
      Grand Luxe Single Room
      Bed type: 1 Single bed
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      Hard Rock Cancun photos Room
      Grand Deluxe Single Room
      Bed type: 1 Single bed or Double bed or Twin beds
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      • Air conditioning
      • Shower
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      SINGLE GRAND DELUXE. ALL INCLUSIVE. Nett / Fit Rate

      Room facilities
        Hard Rock Cancun photos Room
        Standard Double Room
        Bed type: Double bed or Twin beds or Double beds or Double bed
        Size: 435 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
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        Standard|DOUBLE TWO DOUBLE BEDS

        Room facilities
          Hard Rock Cancun photos Room
          Special King Room
          Bed type: King-size bed or Double bed
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          • Free Wi-Fi
          • Air conditioning
          • Shower
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          Deluxe|Deluxe Platinum King Special

          Room facilities
            Hard Rock Cancun photos Room
            King Suite
            Bed type: Double beds
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            • Air conditioning
            • Shower
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            Suite|2 Double, 1 King - Non-Smoking - Platinum Rock Suite - Ocean View

            Room facilities
              Hard Rock Cancun photos Room
              Triple Room
              Bed type: Double bed or Double beds
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              Standard|TRIPLE DOUBLE BED

              Hard Rock Cancun photos Room
              Two-Bedroom Suite
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              • Free Wi-Fi
              • Air conditioning
              • Shower
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              Room facilities
                Hard Rock Cancun photos Room
                Suite
                Bed type: 1 Super King-size bed and 2 Double beds or Double bed or 1 Single bed
                Size: 435 sq. feet
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                • Free Wi-Fi
                • Air conditioning
                • Shower
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                Suite|Rock Suite Platinum with Personal Assistance

                Room facilities
                  Quadruple Room
                  Bed type: Sleeping arrangements for 4 persons
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                  Standard|QUADRUPLE TWO DOUBLE BEDS

                  Family Room
                  Bed type: Sleeping arrangements for 3 persons
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                  FAMILY ROOM (2AD+2CH). ALL INCLUSIVE. Nett / Fit Rate

                  Room facilities
                    Hard Rock Cancun photos Room
                    Superior Deluxe Room
                    Bed type: 1 Single bed or Double bed or Sleeping arrangements for 3 persons
                    Size: 435 sq. feet
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                    • Air conditioning
                    • Shower
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                    SUPERIOR DELUXE ROOM. ALL INCLUSIVE. Nett / Fit Rate

                    Room facilities
                      Superior Room
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                      Hard Rock Cancun photos Room
                      Deluxe Double Room
                      Bed type: Double beds or 1 Single bed or King-size bed
                      Size: 435 sq. feet
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                      • Free Wi-Fi
                      • Air conditioning
                      • Private bathroom
                      • — Less information+ More information

                      Deluxe|2 Double - Non-Smoking - Platinum Deluxe - Ocean View

                      Room facilities
                        Hard Rock Cancun photos Room
                        Deluxe King Room
                        Bed type: King-size bed or Double bed or 1 Single bed
                        Size: 435 sq. feet
                        Check Prices
                        • Free Wi-Fi
                        • Air conditioning
                        • Private bathroom
                        • — Less information+ More information

                        You are now Hard Rock Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in a king bed.

                        Ocean View. Max occupancy for room is 2 adults. 430 Sq. Ft.

                        *Rock Royalty Level is an adult-only upgrade in the Deluxe Platinum room category.

                        Amenities Include...

                        - Rock Royalty Personal Assistant (7am – 11pm)
                        - Ironing Service (2 items per person/per stay)
                        - Upgraded full-size Rock Spa® bath products
                        - Express luggage delivery
                        - Complimentary Shoe Shine
                        - Nightly Petit Fours
                        - Aromatherapy and Pillow Menu
                        - Spa Tub Preparation (with 24-hours notice)
                        - Personal Assistance with reservations (on and off property)
                        - Priority Reservations to picks® and mix® program
                        - Access to Rock Royalty areas on the pool, lounge and beach
                        - Complimentary 25-minute couple’s massage at the Rock Spa®
                        - VIP Check-in and

                        Room facilities
                          Hard Rock Cancun photos Room
                          Deluxe Triple Room
                          Bed type: Sleeping arrangements for 3 persons
                          Check Prices
                          • Air conditioning
                          • Shower
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                          Deluxe|TRIPLE DELUXE

                          Room facilities
                            Hard Rock Cancun photos Room
                            Deluxe Quadruple Room
                            Bed type: Sleeping arrangements for 4 persons
                            Check Prices
                            • Air conditioning
                            • Shower
                            — Less information+ More information

                            Deluxe|QUADRUPLE DELUXE

                            Room facilities
                              Royal Room
                              Check Prices
                              — Less information+ More information
                              Hard Rock Cancun photos Room
                              Royal King Room
                              Bed type: King-size bed
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                              • Free Wi-Fi
                              — Less information+ More information

                              Standard|Double King Size Bed-royal

                              Room facilities
                                Economy Room
                                Check Prices
                                — Less information+ More information
                                Hard Rock Cancun photos Room
                                Deluxe Family Room
                                Bed type: 1 Super King-size bed and 2 Double beds or 1 Single bed or 2 Single beds
                                Size: 765 sq. feet
                                Check Prices
                                • Free Wi-Fi
                                • Air conditioning
                                • Private bathroom
                                • — Less information+ More information

                                Deluxe|FAMILY ROOM DELUXE

                                Room facilities
                                  Deluxe Family Two-Bedroom Double Room
                                  Bed type: Double bed or Sleeping arrangements for 3 persons or Sleeping arrangements for 4 persons
                                  Check Prices
                                  — Less information+ More information

                                  Deluxe|Deluxe Family Two Bedroom

                                  Hard Rock Cancun photos Room
                                  Diamond Room
                                  Bed type: 1 Single bed or Double bed
                                  Check Prices
                                  • Free Wi-Fi
                                  • Air conditioning
                                  • Shower
                                  • — Less information+ More information

                                  Deluxe|Deluxe Diamond Room - Adults Only

                                  Room facilities
                                    Hard Rock Cancun photos Room
                                    Diamond King Room
                                    Bed type: King-size bed
                                    Size: 435 sq. feet
                                    Check Prices
                                    • Free Wi-Fi
                                    • Air conditioning
                                    • Private bathroom
                                    • — Less information+ More information

                                    Deluxe|Deluxe Diamond King

                                    Room facilities
                                      Luxury Room
                                      Bed type: Double beds
                                      Check Prices
                                      — Less information+ More information

                                      How to reach hotel

                                      hotel Hard Rock Cancun Hotel Cancun location
                                      Show big map »

                                      Hotel Address:

                                      Blvd. Kukulcan Km 14.5, Cancun, Mexico

                                      Get directions
                                      City Center
                                      • Cancun
                                        6.8 mi
                                      Airports
                                      Restaurants
                                      • Savio's Bistro by La Dolce Vita (cuisine: Italian)
                                        1200 ft
                                      • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
                                        1300 ft
                                      Beaches
                                      • Playa Marlin
                                        1.1 mi
                                      Hotel information
                                      • Check-in:
                                        from  3 pm
                                      • Check-out:
                                        until  12 pm
                                      • Year renovated:
                                        2012
                                      • Number of floors:
                                        12
                                      • Number of rooms:
                                        601

                                      Hotel Awards

                                      MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                                      According to guest reviews, the hotel has been rated as
                                      Best Luxury Hotels in Mexico

                                      Use Badge

                                      Hard Rock Cancun Location

                                      Legend
                                      • Current hotel
                                      • Hotels nearby
                                      • Other hotels
                                      • Airports
                                      • Underground stations
                                      • Train stations
                                      • Parks
                                      • Tourist attractions
                                      • Museums
                                      • Convention centers
                                      • Stadiums
                                      • Food and meals
                                      • General

                                      Hover above the icons to see hotel photo and details.

                                      Click the hotel to go to the main hotel page.

                                      Route Planner
                                      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                      What's nearby

                                      Places of interest

                                      • El Rey mayan ruins - 2.1 mi

                                      Shopping areas

                                      • Kukulcan Mall - 4600 ft
                                      • La Isla Shopping Mall - 1.5 mi

                                      Museums

                                      • Mayan Museum - 1.1 mi

                                      Theaters

                                      • Backstage Theatre - 3700 ft

                                      Golf courses and Country clubs

                                      • Cancun Golf Club at Pok-Ta-Pok - 400 ft

                                      Local attractions

                                      • Playa Marlin - 1.1 mi
                                        CancunMexico
                                      • Playa Delfines - 2.0 mi
                                        Cancun 77710Mexico
                                      • Plaza Isla - 3.3 mi
                                        Zona Hotelera, Cancun
                                      • Museo Sensorial del Tequila - 1.2 mi
                                        Blvd. Kukulcan km 12.5, zona hotelera, Cancun
                                      • Wet'n Wild Cancun - 3.2 mi
                                        Blvd Kukulkan Km. 25, Cancun

                                      Restaurants nearby

                                      • Savio's Bistro by La Dolce Vita - 1200 ft

                                        Address: km 15 Zona Hotelera
                                        Phone: 998 8850150

                                        82% likes this, based on 422 reviews
                                        Cuisine: Italian
                                        Price Range: USD 20 - USD 35

                                      • Fantino - 1600 ft

                                        Address: Retorno del Rey #36, Zona Hotelera
                                        Phone: +52 998 881 0808 x5803

                                        95% likes this, based on 88 reviews
                                        Cuisine: Italian

                                      • Puerto Madero Cancun - 1300 ft

                                        Address: Boulevard Kukulcan, km 14.1
                                        Phone: 52 (998) 885-2829

                                        79% likes this, based on 847 reviews
                                        Cuisine: Vegetarian, Argentinean, Venezuelan
                                        Price Range: USD 26 - USD 51

                                      Hotel information
                                      • Check-in:
                                        from  3 pm
                                      • Check-out:
                                        until  12 pm
                                      • Year renovated:
                                        2012
                                      • Number of floors:
                                        12
                                      • Number of rooms:
                                        601

                                      Hotel Awards

                                      MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                                      According to guest reviews, the hotel has been rated as
                                      Best Luxury Hotels in Mexico

                                      Use Badge

                                      Hotels nearby
                                      Sandos Cancun Hotel
                                      5 stars
                                      0.2 km
                                      Me Cancun Hotel
                                      5 stars
                                      3 km
                                      Hotel Nyx Cancun
                                      4 stars
                                      4 km
                                      Cities nearby

                                      Hard Rock Cancun Reviews

                                      Guest reviews are submitted by our customers after their stay at Hard Rock Cancun

                                      Average guest rating

                                      7.8out of 10
                                      Fabulous
                                      Based on 48 reviews

                                      Rating by category:

                                      Service
                                      9.2
                                      Rooms
                                      9.3
                                      Value
                                      8.6
                                      Location
                                      9.7
                                      Dining
                                      8.0

                                      Guest reviews

                                        How to reach hotel

                                        hotel Hard Rock Cancun Hotel Cancun location
                                        Show big map »

                                        Hotel Address:

                                        Blvd. Kukulcan Km 14.5, Cancun, Mexico

                                        Get directions
                                        City Center
                                        • Cancun
                                          6.8 mi
                                        Airports
                                        Restaurants
                                        • Savio's Bistro by La Dolce Vita (cuisine: Italian)
                                          1200 ft
                                        • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
                                          1300 ft
                                        Beaches
                                        • Playa Marlin
                                          1.1 mi
                                        Hotel information
                                        • Check-in:
                                          from  3 pm
                                        • Check-out:
                                          until  12 pm
                                        • Year renovated:
                                          2012
                                        • Number of floors:
                                          12
                                        • Number of rooms:
                                          601

                                        Hotel Awards

                                        MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                                        According to guest reviews, the hotel has been rated as
                                        Best Luxury Hotels in Mexico

                                        Use Badge