Hard Rock Cancun Hotel

ex. Cancun Palace Resort

H Blvd. Kukulcan Km 14.5, Cancun, Mexico  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hard Rock Cancun Hotel

 Paid Wi-Fi

Paid Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Wind surfing

Kayaking

Billiards/Pool tables

Mini golf

Table tennis

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Reflex massage

Massage

Steam bath

Jacuzzi

Overview

The superior Hard Rock Cancun offers classic rooms with a panoramic view over the Caribbean Sea. The hotel was opened in 2005 in a 12-story Italian building and renovated in 2012.

This hotel is located in a lively area, 2.5 km from Coco Bongo, La Isla Shopping Mall and Pax. The venue is placed in the middle of Cancun, a stroll away from Playa Delfines, Plaza Isla and Ruinas Chichen itza.

Guests will find shopping centers and a shopping village in the vicinity of the hotel.

Cancun International airport can be reached in 15 minutes by car from Hard Rock Cancun.

Rooms

This property counts 601 guestrooms featuring Deluxe Family Two Room Connecting Room, Deluxe Family Two Room Double Room and Two-Bedroom Triple Room. They are fitted with coffee/tea makers and an ice machine as well as family bathrooms with a hairdryer, slippers and a walk-in shower.

Eat & Drink

Breakfast is offered in the restaurant every morning. Savory Asian specialties are proposed at the exclusive restaurant. At the luxury theme bar guests will enjoy a selection of cocktails, wines and coffee.

Services

Guests will make use of a baggage storage, currency exchange and a designated smoking area as well as find a meeting room, a business center and a slide projector useful for work.

Relax

Beach facilities at Hard Rock Cancun include showers, outdoor chaise lounges and umbrellas. Active guests can advantage of a gym, fitness classes and aqua fitness offered on site.

Internet

Wireless internet is available in public areas for additional charge

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2012.  Number of floors:   12.  Number of rooms:   601.

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Facilities

General

  • Paid Wi-Fi in public areas
  • Paid parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Sundry/Convenience store
  • Souvenir shop
  • Florist/Flower shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ice machine

Sports & Fitness

  • Kayaking
  • Aqua fitness
  • Wind surfing
  • Outdoor tennis court
  • Golf course
  • Billiards/Pool tables
  • Aerobics
  • Fitness center
  • Table tennis
  • Mini golf
  • Basketball
  • Volleyball

Services

  • Paid airport shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Half board
  • Continental breakfast
  • Breakfast room
  • A la carte restaurant
  • Swim-up bar
  • Bar/Lounge
  • Catering service

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool
  • Game room
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Live entertainment
  • Night club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Massage
  • Barbeque grills
  • Sun terrace
  • Garden area
  • Theater
  • Television in lobby
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Lake view
  • Ocean view
  • Lagoon view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Dressing area
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Chaise lounges
  • Ironing facilities
  • In-room desk
  • Paid mini-bar

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • International calls
  • CD player
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Hard Rock Cancun Hotel Cancun location
Show big map »

Hotel Address:

H Blvd. Kukulcan Km 14.5, Cancun, Mexico

Get directions
City Center
  • Cancun
    6.8 mi
Airports
Restaurants
  • Savio's Bistro by La Dolce Vita (cuisine: Italian)
    1200 ft
  • Puerto Madero Cancun (cuisine: Steakhouse, Seafood, Grill)
    1300 ft
Beaches
  • Playa Marlin
    1.1 mi
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    12
  • Number of rooms:
    601

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Hard Rock Cancun Premium RoomHard Rock Cancun Premium RoomHard Rock Cancun Premium Room
Premium Room
Bed type: 1 King or 2 Double
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

The Deluxe Room features a dual hot tub, LCD flat-screen satellite TV and iPod docking station. The private bathroom offers signature toiletries and a hairdryer. It also has bathrobes and slippers available. The balcony is furnished. The room may either have a king-sized bed, or 2 double beds, dressed with premium cotton linens.

Room facilities
    Hard Rock Cancun Grand Deluxe RoomHard Rock Cancun Grand Deluxe RoomHard Rock Cancun Grand Deluxe Room
    Grand Deluxe Room
    Bed type: Double or Twin beds
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Hard Rock Cancun Special Double RoomHard Rock Cancun Special Double RoomHard Rock Cancun Special Double RoomHard Rock Cancun Special Double Room
      Special Double Room
      Bed type: King Size bed or Double Bed or 2 Single beds
      Size: 435 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Deluxe Platinum King Special

      Room facilities
        Two-Bedroom Triple Room
        Bed type: Triple
        Size: 435 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Triple room

        Room facilities
          Two-Bedroom Suite
          Bed type: Double Bed or Triple or Quad
          Size: 435 sq. feet
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Rock Platinium Suite 2 Bedrooms

          Room facilities
            Suite
            Bed type: Quad or 1 Super-King Size bed and 2 Double beds or 1 Single bed
            Size: 435 sq. feet
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            Rock Suite Platinum, ocean view

            Room facilities
              Family Room
              Check Prices
              — Less information+ More information
              Hard Rock Cancun Superior Deluxe Double RoomHard Rock Cancun Superior Deluxe Double RoomHard Rock Cancun Superior Deluxe Double Room
              Superior Deluxe Double Room
              Bed type: Double Bed or Twin beds or Triple
              Size: 435 sq. feet
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information
              Room facilities
                Hard Rock Cancun Deluxe Double RoomHard Rock Cancun Deluxe Double RoomHard Rock Cancun Deluxe Double RoomHard Rock Cancun Deluxe Double Room
                Deluxe Double Room
                Bed type: Double Bed or King Size bed or Double beds
                Size: 765 sq. feet
                Check Prices
                • Air conditioning
                • Private bathroom
                — Less information+ More information

                Deluxe Platinum, two double beds, ocean view

                Room facilities
                  Hard Rock Cancun Deluxe Triple RoomHard Rock Cancun Deluxe Triple RoomHard Rock Cancun Deluxe Triple Room
                  Deluxe Triple Room
                  Bed type: Triple
                  Check Prices
                  • Air conditioning
                  • Shower
                  — Less information+ More information
                  Room facilities
                    Hard Rock Cancun Deluxe Quadruple RoomHard Rock Cancun Deluxe Quadruple RoomHard Rock Cancun Deluxe Quadruple Room
                    Deluxe Quadruple Room
                    Bed type: Quad
                    Check Prices
                    • Air conditioning
                    • Shower
                    — Less information+ More information
                    Room facilities
                      Hard Rock Cancun Royal Double RoomHard Rock Cancun Royal Double RoomHard Rock Cancun Royal Double Room
                      Royal Double Room
                      Bed type: King Size bed
                      Check Prices
                      — Less information+ More information
                      Hard Rock Cancun Deluxe Family RoomHard Rock Cancun Deluxe Family RoomHard Rock Cancun Deluxe Family Room
                      Deluxe Family Room
                      Bed type: Double Bed or 2 Single beds or 1 Super-King Size bed and 2 Double beds
                      Size: 765 sq. feet
                      Check Prices
                      • Air conditioning
                      • Private bathroom
                      — Less information+ More information

                      Deluxe Family

                      Room facilities
                        Hard Rock Cancun Deluxe Family Two Room RoomHard Rock Cancun Deluxe Family Two Room RoomHard Rock Cancun Deluxe Family Two Room Room
                        Deluxe Family Two Room Room
                        Bed type: Quad or Double Bed
                        Size: 765 sq. feet
                        Check Prices
                        • Air conditioning
                        • Shower
                        — Less information+ More information
                        Room facilities
                          Hard Rock Cancun Deluxe Family Two Room Connecting RoomHard Rock Cancun Deluxe Family Two Room Connecting RoomHard Rock Cancun Deluxe Family Two Room Connecting Room
                          Deluxe Family Two Room Connecting Room
                          Bed type: Double Bed
                          Size: 765 sq. feet
                          Check Prices
                          • Air conditioning
                          • Shower
                          — Less information+ More information

                          Double room

                          Room facilities
                            Hard Rock Cancun Diamond Double RoomHard Rock Cancun Diamond Double Room Hotel informationHard Rock Cancun Diamond Double RoomHard Rock Cancun Diamond Double Room
                            Diamond Double Room
                            Bed type: Double Bed or King Size bed or 1 Super-King Size bed
                            Size: 435 sq. feet
                            Check Prices
                            • Air conditioning
                            • Private bathroom
                            — Less information+ More information

                            Deluxe Diamond Room - Adults Only

                            Room facilities

                              How to reach hotel

                              hotel Hard Rock Cancun Hotel Cancun location
                              Show big map »

                              Hotel Address:

                              H Blvd. Kukulcan Km 14.5, Cancun, Mexico

                              Get directions
                              City Center
                              • Cancun
                                6.8 mi
                              Airports
                              Restaurants
                              • Savio's Bistro by La Dolce Vita (cuisine: Italian)
                                1200 ft
                              • Puerto Madero Cancun (cuisine: Steakhouse, Seafood, Grill)
                                1300 ft
                              Beaches
                              • Playa Marlin
                                1.1 mi
                              Hotel information
                              • Check-In:
                                from  3 pm
                              • Check-Out:
                                until  12 pm
                              • Year renovated:
                                2012
                              • Number of floors:
                                12
                              • Number of rooms:
                                601

                              Hotel Awards

                              MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                              According to guest reviews, the hotel has been rated as
                              Best Luxury Hotels in Mexico

                              Use Badge

                              Hard Rock Cancun Location

                              Legend
                              • Current hotel
                              • Hotels nearby
                              • Other hotels
                              • Airports
                              • Underground stations
                              • Train stations
                              • Parks
                              • Tourist attractions
                              • Museums
                              • Convention centers
                              • Stadiums
                              • Food and meals
                              • General

                              Hover above the icons to see hotel photo and details.

                              Click the hotel to go to the main hotel page.

                              Route Planner
                              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                              What's nearby

                              Places of interest

                              • El Rey mayan ruins - 2.1 mi

                              Golf courses and Country clubs

                              • Cancun Golf Club at Pok-Ta-Pok - 400 ft

                              Local Attractions

                              • Playa Marlin - 1.1 mi
                                CancunMexico
                              • Playa Delfines - 2.0 mi
                                Cancun 77710Mexico
                              • Plaza Isla - 3.3 mi
                                Zona Hotelera, Cancun
                              • Museo Sensorial del Tequila - 1.2 mi
                                Blvd. Kukulcan km 12.5, zona hotelera, Cancun
                              • Wet'n Wild Cancun - 3.2 mi
                                Blvd Kukulkan Km. 25, Cancun

                              Restaurants Nearby

                              • Savio's Bistro by La Dolce Vita - 1200 ft

                                Address: km 15 Zona Hotelera
                                Phone: 998 8850150

                                82% likes this, based on 422 reviews
                                Cuisine: Italian
                                Price Range: USD 20 - USD 35

                              • Fantino - 1600 ft

                                Address: Retorno del Rey #36, Zona Hotelera
                                Phone: +52 998 881 0808 x5803

                                95% likes this, based on 88 reviews
                                Cuisine: Italian

                              • Puerto Madero Cancun - 1300 ft

                                Address: Boulevard Kukulcan, km 14.1
                                Phone: 52 (998) 885-2829

                                79% likes this, based on 847 reviews
                                Cuisine: Steakhouse, Seafood, Grill, Vegetarian, Argentinean, Venezuelan
                                Price Range: USD 26 - USD 51

                              Hotel information
                              • Check-In:
                                from  3 pm
                              • Check-Out:
                                until  12 pm
                              • Year renovated:
                                2012
                              • Number of floors:
                                12
                              • Number of rooms:
                                601

                              Hotel Awards

                              MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                              According to guest reviews, the hotel has been rated as
                              Best Luxury Hotels in Mexico

                              Use Badge

                              Hotels nearby

                              Hard Rock Cancun Reviews

                              Guest reviews are submitted by our customers after their stay at Hard Rock Cancun

                              Average guest rating

                              7.8out of 10
                              Excellent
                              Based on 48 reviews

                              Rating by category:

                              Service
                              9.2
                              Rooms
                              9.3
                              Value
                              8.6
                              Location
                              9.7
                              Dining
                              8.0

                              Individual guest reviews

                                How to reach hotel

                                hotel Hard Rock Cancun Hotel Cancun location
                                Show big map »

                                Hotel Address:

                                H Blvd. Kukulcan Km 14.5, Cancun, Mexico

                                Get directions
                                City Center
                                • Cancun
                                  6.8 mi
                                Airports
                                Restaurants
                                • Savio's Bistro by La Dolce Vita (cuisine: Italian)
                                  1200 ft
                                • Puerto Madero Cancun (cuisine: Steakhouse, Seafood, Grill)
                                  1300 ft
                                Beaches
                                • Playa Marlin
                                  1.1 mi
                                Hotel information
                                • Check-In:
                                  from  3 pm
                                • Check-Out:
                                  until  12 pm
                                • Year renovated:
                                  2012
                                • Number of floors:
                                  12
                                • Number of rooms:
                                  601

                                Hotel Awards

                                MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                                According to guest reviews, the hotel has been rated as
                                Best Luxury Hotels in Mexico

                                Use Badge