Hard Rock Cancun Hotel

ex. Cancun Palace Resort

H Blvd. Kukulcan Km 14.5, Cancun, Mexico  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hard Rock Cancun Hotel

 Paid Wi-Fi

Paid Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Aqua park

Tennis court

Golf course

Wind surfing

Kayaking

Billiards/Pool tables

Mini golf

Table tennis

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Reflex massage

Steam bath

Jacuzzi

Overview

Hard Rock Cancun Hotel is located in the middle of Cancun overlooking a spectacular beach. The building was renovated in 2012.

The hotel is approximately 15 minutes' walk from Playa Delfines, Backstage Theatre and Kukulcan Mall. This property is set near by the white-sand beach and offers outdoor chaise lounges and umbrellas.

There are shopping centers and a shopping village within a quick reach of the hotel.

Guests can reach Hard Rock Cancun Hotel by car from Cancun International airport in 15 minutes.

Rooms

Hard Rock Cancun is an unique hotel offering classic rooms including Deluxe Family Two-Bedroom Single Room, Grand Luxe Single Room and Diamond Single Room. Many rooms feature a panoramic view of the Caribbean Sea. They come with coffee/tea makers and a fridge as well as bathrooms with a shower, a hairdryer and slippers.

Eat & Drink

Breakfast is offered in the bar every morning. Guests can try savory meals of Asian cuisine in the exclusive restaurant onsite. The small bar serves a selection of cocktails, wines and liquors. The grill bar Savio's Bistro by La Dolce Vita is 5 minutes’ walk away.

Services

Guests can rent bicycles and cars on site.

Relax

The on-site entertainment features live music and live performances. Active guests will benefit from a gym, fitness classes and aqua fitness available on the premises.

Internet

Wireless internet is available in public areas for additional charge.

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2012.  Number of floors:   12.  Number of rooms:   601.

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Facilities

General

  • Paid Wi-Fi in public areas
  • Paid on-site parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Sundry/Convenience store
  • Souvenir shop
  • Florist/Flower shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ice machine

Sports & Fitness

  • Kayaking
  • Aqua fitness
  • Wind surfing
  • Outdoor tennis court
  • Golf course
  • Billiards/Pool tables
  • Aerobics
  • Table tennis
  • Mini golf
  • Basketball
  • Volleyball

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Half board
  • Continental breakfast
  • Breakfast room
  • A la carte restaurant
  • Swim-up bar
  • Bar/Lounge area
  • Cafe
  • Catering service

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool
  • Game room
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Aqua park
  • Casino
  • Live entertainment
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Barbeque grills
  • Sun terrace
  • Garden area
  • Theater
  • Television in lobby
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Lake view
  • Ocean view
  • Lagoon view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Soundproofed rooms
  • Connecting rooms
  • Dining room
  • Dressing area
  • Terrace
  • Balcony
  • Rollaway beds
  • Chaise lounges
  • Ironing facilities
  • In-room desk
  • Paid mini-bar

Bathroom

  • Shared bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Telephone
  • International calls
  • CD player
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 
  • There are no extra beds provided in a room. 

How to reach hotel

hotel Hard Rock Cancun Hotel Cancun location
Show big map »

Hotel Address:

H Blvd. Kukulcan Km 14.5, Cancun, Mexico

Get directions
City Center
  • Cancun
    6.8 mi
Airports
Train Stations
  • House of Culture
    6.0 mi
Restaurants
  • Savio's Bistro by La Dolce Vita (cuisine: Italian)
    1200 ft
  • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
    1300 ft
Beaches
  • Playa Marlin
    1.1 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    12
  • Number of rooms:
    601

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Hard Rock Cancun photos Room
Grand Luxe Single Room
Bed type: 1 Single bed
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Hard Rock Cancun photos Room
    Grand Deluxe Room
    Bed type: Double bed or Twin beds or 1 Single bed
    Size: 435 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    GRAND DELUXE DOUBLE/TWIN. ALL INCLUSIVE. Standard rate

    Room facilities
      Hard Rock Cancun photos Room
      Special Double Room
      Bed type: King-size bed or Double bed or 2 Single beds
      Size: 435 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Deluxe Platinum King Special

      Room facilities
        Hard Rock Cancun photos Room
        Suite
        Bed type: Sleeping arrangements for 3 persons or Sleeping arrangements for 4 persons or Double bed
        Size: 435 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Rock Suite Platinum With Personal Assistant

        Room facilities
          Hard Rock Cancun photos Room
          Two-Bedroom Suite
          Size: 435 sq. feet
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information
          Room facilities
            Family Room
            Check Prices
            — Less information+ More information
            Hard Rock Cancun photos Room
            Superior Deluxe Double Room
            Bed type: Double bed or Twin beds or Sleeping arrangements for 3 persons
            Size: 435 sq. feet
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            SUPERIOR DELUXE ROOM (2AD). ALL INCLUSIVE. Standard rate

            Room facilities
              Hard Rock Cancun photos Room
              Deluxe Double Room
              Bed type: Double bed or King-size bed or Double beds
              Size: 455 sq. feet
              Check Prices
              • Air conditioning
              • Private bathroom
              — Less information+ More information

              Deluxe Gold Double

              Room facilities
                Hard Rock Cancun photos Room
                Deluxe Quadruple Room
                Bed type: Sleeping arrangements for 4 persons
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information
                Room facilities
                  Hard Rock Cancun photos Room
                  Royal Double Room
                  Bed type: King-size bed
                  Check Prices
                  — Less information+ More information

                  Single King Size Bed-royal

                  Hard Rock Cancun photos Room
                  Deluxe Family Room
                  Bed type: Double bed or 2 Single beds or 1 Super King-size bed and 2 Double beds
                  Size: 765 sq. feet
                  Check Prices
                  • Air conditioning
                  • Private bathroom
                  — Less information+ More information

                  Deluxe Family

                  Room facilities
                    Hard Rock Cancun photos Room
                    Deluxe Family Two-Bedroom Double Room
                    Bed type: Double bed or Sleeping arrangements for 3 persons or Sleeping arrangements for 4 persons
                    Size: 765 sq. feet
                    Check Prices
                    • Air conditioning
                    • Shower
                    — Less information+ More information

                    Deluxe Family Two Bedroom

                    Room facilities
                      Hard Rock Cancun photos Room
                      Diamond Double Room
                      Bed type: Double bed or King-size bed or 1 Super King-size bed
                      Size: 435 sq. feet
                      Check Prices
                      • Air conditioning
                      • Private bathroom
                      — Less information+ More information

                      Deluxe Diamond - King Bed

                      Room facilities

                        How to reach hotel

                        hotel Hard Rock Cancun Hotel Cancun location
                        Show big map »

                        Hotel Address:

                        H Blvd. Kukulcan Km 14.5, Cancun, Mexico

                        Get directions
                        City Center
                        • Cancun
                          6.8 mi
                        Airports
                        Train Stations
                        • House of Culture
                          6.0 mi
                        Restaurants
                        • Savio's Bistro by La Dolce Vita (cuisine: Italian)
                          1200 ft
                        • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
                          1300 ft
                        Beaches
                        • Playa Marlin
                          1.1 mi
                        Hotel information
                        • Check-in:
                          from  3 pm
                        • Check-out:
                          until  12 pm
                        • Year renovated:
                          2012
                        • Number of floors:
                          12
                        • Number of rooms:
                          601

                        Hotel Awards

                        MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                        According to guest reviews, the hotel has been rated as
                        Best Luxury Hotels in Mexico

                        Use Badge

                        Hard Rock Cancun Location

                        Legend
                        • Current hotel
                        • Hotels nearby
                        • Other hotels
                        • Airports
                        • Underground stations
                        • Train stations
                        • Parks
                        • Tourist attractions
                        • Museums
                        • Convention centers
                        • Stadiums
                        • Food and meals
                        • General

                        Hover above the icons to see hotel photo and details.

                        Click the hotel to go to the main hotel page.

                        Route Planner
                        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                        What's nearby

                        Places of interest

                        • El Rey mayan ruins - 2.1 mi

                        Shopping areas

                        • Kukulcan Mall - 4600 ft
                        • La Isla Shopping Mall - 1.5 mi

                        Museums

                        • Mayan Museum - 1.1 mi

                        Theaters

                        • Backstage Theatre - 3700 ft

                        Golf courses and Country clubs

                        • Cancun Golf Club at Pok-Ta-Pok - 400 ft

                        Local attractions

                        • Playa Marlin - 1.1 mi
                          CancunMexico
                        • Playa Delfines - 2.0 mi
                          Cancun 77710Mexico
                        • Plaza Isla - 3.3 mi
                          Zona Hotelera, Cancun
                        • Museo Sensorial del Tequila - 1.2 mi
                          Blvd. Kukulcan km 12.5, zona hotelera, Cancun
                        • Wet'n Wild Cancun - 3.2 mi
                          Blvd Kukulkan Km. 25, Cancun

                        Restaurants nearby

                        • Savio's Bistro by La Dolce Vita - 1200 ft

                          Address: km 15 Zona Hotelera
                          Phone: 998 8850150

                          82% likes this, based on 422 reviews
                          Cuisine: Italian
                          Price Range: USD 20 - USD 35

                        • Fantino - 1600 ft

                          Address: Retorno del Rey #36, Zona Hotelera
                          Phone: +52 998 881 0808 x5803

                          95% likes this, based on 88 reviews
                          Cuisine: Italian

                        • Puerto Madero Cancun - 1300 ft

                          Address: Boulevard Kukulcan, km 14.1
                          Phone: 52 (998) 885-2829

                          79% likes this, based on 847 reviews
                          Cuisine: Vegetarian, Argentinean, Venezuelan
                          Price Range: USD 26 - USD 51

                        Hotel information
                        • Check-in:
                          from  3 pm
                        • Check-out:
                          until  12 pm
                        • Year renovated:
                          2012
                        • Number of floors:
                          12
                        • Number of rooms:
                          601

                        Hotel Awards

                        MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                        According to guest reviews, the hotel has been rated as
                        Best Luxury Hotels in Mexico

                        Use Badge

                        Hotels nearby
                        Sandos Cancun Hotel
                        5 stars
                        0.2 km
                        Nyx Hotel Cancun
                        4 stars
                        4 km
                        Cities nearby

                        Hard Rock Cancun Reviews

                        Guest reviews are submitted by our customers after their stay at Hard Rock Cancun

                        Average guest rating

                        7.8out of 10
                        Fabulous
                        Based on 48 reviews

                        Rating by category:

                        Service
                        9.2
                        Rooms
                        9.3
                        Value
                        8.6
                        Location
                        9.7
                        Dining
                        8.0

                        Guest reviews

                          How to reach hotel

                          hotel Hard Rock Cancun Hotel Cancun location
                          Show big map »

                          Hotel Address:

                          H Blvd. Kukulcan Km 14.5, Cancun, Mexico

                          Get directions
                          City Center
                          • Cancun
                            6.8 mi
                          Airports
                          Train Stations
                          • House of Culture
                            6.0 mi
                          Restaurants
                          • Savio's Bistro by La Dolce Vita (cuisine: Italian)
                            1200 ft
                          • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
                            1300 ft
                          Beaches
                          • Playa Marlin
                            1.1 mi
                          Hotel information
                          • Check-in:
                            from  3 pm
                          • Check-out:
                            until  12 pm
                          • Year renovated:
                            2012
                          • Number of floors:
                            12
                          • Number of rooms:
                            601

                          Hotel Awards

                          MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                          According to guest reviews, the hotel has been rated as
                          Best Luxury Hotels in Mexico

                          Use Badge