Hard Rock Cancun Hotel

ex. Cancun Palace Resort

H Blvd. Kukulcan Km 14.5, Cancun, Mexico  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hard Rock Cancun Hotel

 Paid Wi-Fi

Paid Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Aqua park

Tennis court

Golf course

Wind surfing

Kayaking

Billiards/Pool tables

Mini golf

Table tennis

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Reflex massage

Steam bath

Jacuzzi

Overview

The 5-star Hard Rock Cancun stands in the middle of Cancun and provides a tennis court, an outdoor swimming pool and a golf course. Since 2005 the hotel has been offering accommodation in a 12-story building with Italian architecture and furnishings.

The property lies within 2.5 km from Coco Bongo, La Isla Shopping Mall and Pax. Hard Rock Cancun is also minutes away from Playa Delfines, Plaza Isla and Ruinas Chichen itza.

Hard Rock Cancun is set close to shopping centers and a shopping village.

Hard Rock Cancun is within a 15-minute drive to Cancun International airport.

Rooms

All 601 classic rooms offer a minibar, individual climate control, a private toilet, a private balcony and free Wi-Fi along with spacious bathrooms. The property boasts views of the Caribbean Sea from its rooms. Bathrooms are fitted with a hairdryer, slippers and a walk-in shower.

Eat & Drink

Guests are offered a buffet breakfast served in the restaurant. The poolside restaurant provides savory meals. At the luxury theme bar guests will enjoy a selection of cocktails, wines and coffee.

Services

Guests of Hard Rock Cancun are welcome to use a meeting room, a business center and a slide projector.

Relax

Beach facilities at Hard Rock Cancun include showers, outdoor chaise lounges and umbrellas. The hotel offers a gym, aqua fitness and fitness center to keep active guests fit.

Internet

Wireless internet is available in public areas for additional charge

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2012.  Number of floors:   12.  Number of rooms:   601.

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Facilities

General

  • Paid Wi-Fi in public areas
  • Paid parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Sundry/Convenience store
  • Souvenir shop
  • Florist/Flower shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ice machine

Sports & Fitness

  • Kayaking
  • Aqua fitness
  • Wind surfing
  • Outdoor tennis court
  • Golf course
  • Billiards/Pool tables
  • Aerobics
  • Fitness center
  • Table tennis
  • Mini golf
  • Basketball
  • Volleyball

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Half board
  • Continental breakfast
  • Breakfast room
  • A la carte restaurant
  • Swim-up bar
  • Bar/Lounge
  • Cafe
  • Catering service

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool
  • Game room
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Aqua park
  • Casino
  • Live entertainment
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Barbeque grills
  • Sun terrace
  • Garden area
  • Theater
  • Television in lobby
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Lake view
  • Ocean view
  • Lagoon view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Soundproofed rooms
  • Connecting rooms
  • Dining room
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Chaise lounges
  • Ironing facilities
  • In-room desk
  • Paid mini-bar

Bathroom

  • Shared bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Bedroom

  • Premium bedding
  • Pillow menu

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • International calls
  • CD player
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Hard Rock Cancun Hotel Cancun location
Show big map »

Hotel Address:

H Blvd. Kukulcan Km 14.5, Cancun, Mexico

Get directions
City Center
  • Cancun
    6.8 mi
Airports
Restaurants
  • Savio's Bistro by La Dolce Vita (cuisine: Italian)
    1200 ft
  • Puerto Madero Cancun (cuisine: Steakhouse, Seafood, Grill)
    1300 ft
Beaches
  • Playa Marlin
    1.1 mi
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    12
  • Number of rooms:
    601

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Hard Rock Cancun Premium RoomHard Rock Cancun Premium RoomHard Rock Cancun Premium Room
Premium Room
Bed type: 1 King or 2 Double
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

The Deluxe Room features a dual hot tub, LCD flat-screen satellite TV and iPod docking station. The private bathroom offers signature toiletries and a hairdryer. It also has bathrobes and slippers available. The balcony is furnished. The room may either have a king-sized bed, or 2 double beds, dressed with premium cotton linens.

Room facilities
    Hard Rock Cancun Grand Deluxe RoomHard Rock Cancun Grand Deluxe RoomHard Rock Cancun Grand Deluxe Room
    Grand Deluxe Room
    Bed type: Double or Twin beds or 1 Single bed
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Hard Rock Cancun Special Double RoomHard Rock Cancun Special Double RoomHard Rock Cancun Special Double RoomHard Rock Cancun Special Double Room
      Special Double Room
      Bed type: King Size bed or Double Bed or 2 Single beds
      Size: 435 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Deluxe Platinum Double Special

      Room facilities
        Two-Bedroom Triple Room
        Bed type: Triple
        Size: 435 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Triple room

        Room facilities
          Two-Bedroom Suite
          Bed type: Double Bed or Triple or Quad
          Size: 435 sq. feet
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Double room

          Room facilities
            Hard Rock Cancun SuiteHard Rock Cancun Suite Hotel informationHard Rock Cancun Suite
            Suite
            Bed type: Quad or 1 Super-King Size bed and 2 Double beds or 1 Single bed
            Size: 435 sq. feet
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            Rock Suite Platinum, ocean view

            Room facilities
              Hard Rock Cancun Beachfront SuiteHard Rock Cancun Beachfront SuiteHard Rock Cancun Beachfront Suite
              Beachfront Suite
              Bed type: King Size bed
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information

              This suite features a king-sized bed, bathtub, hair dryer, slippers, bathrobe, ironing facilities and Rock Spa bath products. A LCD TV is also available. Other amenities and services included are: -Rock Royalty Personal Assistant (7am – 11pm) -Ironing Service (2 items per person/per stay) -Nightly Petit Fours -Aromatherapy and Pillow Menu -Access to Rock Royalty areas on the pool, lounge and beach -Complimentary 25-minute couple’s massage at the Rock Spa® -VIP Check-in and check-out -Late checkout available (until 3pm – available upon request and availability) -Premium Liquor dispenser - Absolut, Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial.

              Room facilities
                Family Room
                Bed type: Triple
                Check Prices
                — Less information+ More information
                Hard Rock Cancun Superior Deluxe Double RoomHard Rock Cancun Superior Deluxe Double RoomHard Rock Cancun Superior Deluxe Double Room
                Superior Deluxe Double Room
                Bed type: Double Bed or Twin beds or Triple
                Size: 435 sq. feet
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information
                Room facilities
                  Hard Rock Cancun Deluxe Double RoomHard Rock Cancun Deluxe Double RoomHard Rock Cancun Deluxe Double RoomHard Rock Cancun Deluxe Double Room
                  Deluxe Double Room
                  Bed type: Double Bed or King Size bed or Double beds
                  Size: 765 sq. feet
                  Check Prices
                  • Air conditioning
                  • Private bathroom
                  — Less information+ More information

                  Deluxe Gold King

                  Room facilities
                    Hard Rock Cancun Deluxe Triple RoomHard Rock Cancun Deluxe Triple RoomHard Rock Cancun Deluxe Triple Room
                    Deluxe Triple Room
                    Bed type: Triple
                    Check Prices
                    • Air conditioning
                    • Shower
                    — Less information+ More information

                    Triple room

                    Room facilities
                      Hard Rock Cancun Deluxe Quadruple RoomHard Rock Cancun Deluxe Quadruple RoomHard Rock Cancun Deluxe Quadruple Room
                      Deluxe Quadruple Room
                      Bed type: Quad
                      Check Prices
                      • Air conditioning
                      • Shower
                      — Less information+ More information
                      Room facilities
                        Hard Rock Cancun Royal Double RoomHard Rock Cancun Royal Double RoomHard Rock Cancun Royal Double Room
                        Royal Double Room
                        Bed type: King Size bed
                        Check Prices
                        — Less information+ More information
                        Hard Rock Cancun Deluxe Family RoomHard Rock Cancun Deluxe Family RoomHard Rock Cancun Deluxe Family Room
                        Deluxe Family Room
                        Bed type: Double Bed or 2 Single beds or 1 Super-King Size bed and 2 Double beds
                        Size: 765 sq. feet
                        Check Prices
                        • Air conditioning
                        • Private bathroom
                        — Less information+ More information

                        Deluxe Family

                        Room facilities
                          Hard Rock Cancun Deluxe Family Two Room RoomHard Rock Cancun Deluxe Family Two Room RoomHard Rock Cancun Deluxe Family Two Room Room
                          Deluxe Family Two Room Room
                          Bed type: Quad or Double Bed or 1 Single bed
                          Size: 765 sq. feet
                          Check Prices
                          • Air conditioning
                          • Shower
                          — Less information+ More information

                          Deluxe Family 2 Rooms Connecting

                          Room facilities
                            Hard Rock Cancun Deluxe Family Two Room Connecting RoomHard Rock Cancun Deluxe Family Two Room Connecting RoomHard Rock Cancun Deluxe Family Two Room Connecting Room
                            Deluxe Family Two Room Connecting Room
                            Bed type: Double Bed or 1 Single bed
                            Size: 765 sq. feet
                            Check Prices
                            • Air conditioning
                            • Shower
                            — Less information+ More information

                            Double room

                            Room facilities
                              Hard Rock Cancun Deluxe Family Two Room Triple RoomHard Rock Cancun Deluxe Family Two Room Triple RoomHard Rock Cancun Deluxe Family Two Room Triple Room
                              Deluxe Family Two Room Triple Room
                              Bed type: Triple
                              Size: 765 sq. feet
                              Check Prices
                              • Air conditioning
                              • Shower
                              — Less information+ More information

                              Triple room

                              Room facilities
                                Hard Rock Cancun Diamond Double RoomHard Rock Cancun Diamond Double Room Hotel informationHard Rock Cancun Diamond Double RoomHard Rock Cancun Diamond Double Room
                                Diamond Double Room
                                Bed type: Double Bed or King Size bed or 1 Super-King Size bed
                                Size: 435 sq. feet
                                Check Prices
                                • Air conditioning
                                • Private bathroom
                                — Less information+ More information

                                Deluxe Diamond Room - Adults Only

                                Room facilities

                                  How to reach hotel

                                  hotel Hard Rock Cancun Hotel Cancun location
                                  Show big map »

                                  Hotel Address:

                                  H Blvd. Kukulcan Km 14.5, Cancun, Mexico

                                  Get directions
                                  City Center
                                  • Cancun
                                    6.8 mi
                                  Airports
                                  Restaurants
                                  • Savio's Bistro by La Dolce Vita (cuisine: Italian)
                                    1200 ft
                                  • Puerto Madero Cancun (cuisine: Steakhouse, Seafood, Grill)
                                    1300 ft
                                  Beaches
                                  • Playa Marlin
                                    1.1 mi
                                  Hotel information
                                  • Check-In:
                                    from  3 pm
                                  • Check-Out:
                                    until  12 pm
                                  • Year renovated:
                                    2012
                                  • Number of floors:
                                    12
                                  • Number of rooms:
                                    601

                                  Hotel Awards

                                  MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                                  According to guest reviews, the hotel has been rated as
                                  Best Luxury Hotels in Mexico

                                  Use Badge

                                  Hard Rock Cancun Location

                                  Legend
                                  • Current hotel
                                  • Hotels nearby
                                  • Other hotels
                                  • Airports
                                  • Underground stations
                                  • Train stations
                                  • Parks
                                  • Tourist attractions
                                  • Museums
                                  • Convention centers
                                  • Stadiums
                                  • Food and meals
                                  • General

                                  Hover above the icons to see hotel photo and details.

                                  Click the hotel to go to the main hotel page.

                                  Route Planner
                                  Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                  What's nearby

                                  Places of interest

                                  • El Rey mayan ruins - 2.1 mi

                                  Golf courses and Country clubs

                                  Local Attractions

                                  • Playa Marlin - 1.1 mi
                                    CancunMexico
                                  • Playa Delfines - 2.0 mi
                                    Cancun 77710Mexico
                                  • Plaza Isla - 3.3 mi
                                    Zona Hotelera, Cancun
                                  • Museo Sensorial del Tequila - 1.2 mi
                                    Blvd. Kukulcan km 12.5, zona hotelera, Cancun
                                  • Wet'n Wild Cancun - 3.2 mi
                                    Blvd Kukulkan Km. 25, Cancun

                                  Restaurants Nearby

                                  • Savio's Bistro by La Dolce Vita - 1200 ft

                                    Address: km 15 Zona Hotelera
                                    Phone: 998 8850150

                                    82% likes this, based on 422 reviews
                                    Cuisine: Italian
                                    Price Range: USD 20 - USD 35

                                  • Fantino - 1600 ft

                                    Address: Retorno del Rey #36, Zona Hotelera
                                    Phone: +52 998 881 0808 x5803

                                    95% likes this, based on 88 reviews
                                    Cuisine: Italian

                                  • Puerto Madero Cancun - 1300 ft

                                    Address: Boulevard Kukulcan, km 14.1
                                    Phone: 52 (998) 885-2829

                                    79% likes this, based on 847 reviews
                                    Cuisine: Steakhouse, Seafood, Grill, Vegetarian, Argentinean, Venezuelan
                                    Price Range: USD 26 - USD 51

                                  Hotel information
                                  • Check-In:
                                    from  3 pm
                                  • Check-Out:
                                    until  12 pm
                                  • Year renovated:
                                    2012
                                  • Number of floors:
                                    12
                                  • Number of rooms:
                                    601

                                  Hotel Awards

                                  MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                                  According to guest reviews, the hotel has been rated as
                                  Best Luxury Hotels in Mexico

                                  Use Badge

                                  Hotels nearby

                                  Hard Rock Cancun Reviews

                                  Guest reviews are submitted by our customers after their stay at Hard Rock Cancun

                                  Average guest rating

                                  7.8out of 10
                                  Excellent
                                  Based on 48 reviews

                                  Rating by category:

                                  Service
                                  9.2
                                  Rooms
                                  9.3
                                  Value
                                  8.6
                                  Location
                                  9.7
                                  Dining
                                  8.0

                                  Individual guest reviews

                                    How to reach hotel

                                    hotel Hard Rock Cancun Hotel Cancun location
                                    Show big map »

                                    Hotel Address:

                                    H Blvd. Kukulcan Km 14.5, Cancun, Mexico

                                    Get directions
                                    City Center
                                    • Cancun
                                      6.8 mi
                                    Airports
                                    Restaurants
                                    • Savio's Bistro by La Dolce Vita (cuisine: Italian)
                                      1200 ft
                                    • Puerto Madero Cancun (cuisine: Steakhouse, Seafood, Grill)
                                      1300 ft
                                    Beaches
                                    • Playa Marlin
                                      1.1 mi
                                    Hotel information
                                    • Check-In:
                                      from  3 pm
                                    • Check-Out:
                                      until  12 pm
                                    • Year renovated:
                                      2012
                                    • Number of floors:
                                      12
                                    • Number of rooms:
                                      601

                                    Hotel Awards

                                    MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                                    According to guest reviews, the hotel has been rated as
                                    Best Luxury Hotels in Mexico

                                    Use Badge